Using Digium's ADA CTI software

The software and documentation for ADA is available from the Digium blogs...

http://blogs.digium.com/2008/12/22/asterisk-desktop-assistant-windows-click-to-call-and-more/

Works very sweetly with SARK. To set it up you’ll need to create an entry in Asterisk’s manager.conf for each extension you want to enable… (see below – set the permissions correctly for your subnet). You can find the manager.conf in the headers panel in the server-manager.

You will also need to create a one-line custom app called ada (see the screenshot – notice the name "ada" and the “span” of internal).

You can now set up your ADA client. It is very simple… just enter the IP address of the Asterisk server in the settings screen (see screenshot) and then log in using the extension number and secret (password) you provided in manager.conf.

You can now click-to-dial from your Outlook contacts. Inbound calls will search your contacts for CLIP matches. You can also manually enter a number in the little ADA box which sits on your screen and it will “number guess” from your Outlook contacts.

Inbound calls will pop-up a nice discreet screen with the callerid on it (unless the caller witheld the CLI).

You may need to open and forward port 5038 on the firewall.