SARK UCS/MVP Aliases (Speed Dial, Ring & Hunt Groups)

_SARK UCS/MVP _ Aliases Panel is the place where telephone number & Group short codes are declared.

Alias Edit Panel Variables

Alias number

Description - Alias number.
Permissable values - any unused one thru four digit number (1-9999).
Default - Required
Note - Aliases are virtual extensions and share the same key structure as real (physical) extensions. Asterisk itself is not aware that it is processing for a real or virtual extension (alias), only the AGI knows this and routes the call accordingly. Because of this, an alias can NOT have the same number as a real physical extension. For this reason, and for features planned for a future SAIL release, we recommend that you adopt a numbering plan which gives a very clear separation between aliases and physical extensions. For example, if your physical extensions occupy the 5000 range then your aliases might occupy the 7000 range to avoid confusion.

Group Type

Description - Drop down.
Permissable values - {Ring|Hunt|Page}.
Default - Required
Note - A speed dial to a single number is regarded as a Ring group with only one member.

SIP Address

Description - SIP Address.
Permissable values - Any valid SIP address.
Default - Empty

Number(s) to be directed to.

Description - Target extension(s) in this group.
Permissable values - Any valid list of one or more real or virtual extensions (aliases), or real numbers (fixed or mobile) separated by whitespace.
Default - Empty
Note 1 - Alias loops will be detected and disallowed.
Note 2 - If aliases with conflicting group-type rules are specified in the same string (e.g. ring/hunt), then they will all inherit the group-type of the first alias in the string.

Tag.

Description - If present, the tag will be sent to the phone as part of the CLID when the phone is dialled..
Permissable values - Any valid Alphanumeric string.
Default - Empty

Trunk for External Numbers.

Description - Trunk to be used to call any external numbers in the alias.
Permissable values - Drop down of all system trunks.
Default - Empty

Ring Delay.

Description - Number of seconds to ring target(s) before the next target is selected or the Outcome is actioned.
Permissable values - Any valid number of seconds.
Default - Empty (Outcome is never actioned).

Alert-Info.

Description - Value to load into the SIP Header immediately before the dial.
Permissable values - Any string.
Default - Empty.
Note - There is no standard for Alert-Info strings. Consult your phone manufacturer's documentation for your specific device range.

Outcome.

Description - Drop down of all valid destinations known to the system.
Permissable values - Any from the Drop Down.
Default - Empty
Note - The Outcome is only actioned if none of the group target extensions picks up in the specified ring-time. For Hunt groups it will be actioned after the last extension in the hunt group has rung for the length of the ring delay.

Cluster:

Description - Which Cluster this Alias is a member of.
Permissable values - Any value from the dropdown.
default - default cluster.
Note - This field is essential when the alias outcome is either Operator or Voicemail, as it determines which Operator and Voicemail to use, as specified by the cluster operator.

Description

Description - Description for this Alias.
Permissable values - Freeform field.
Default - Empty