SARK UCS/MVP Installation notes

Platform Options

SARK UCS/MVP is available in several different hardware options as follows:-

SS01000x and higher models are capable of running their own in-board telephony gear in addition to outboard ATA’s. Boards can be either analog or digital, up to and including T1/E1 units (ISDN30E? ) giving the larger systems the ability to manage up to 150 conventional voice channels (lines) per module.

SARK UCS/MVP modes of operation

Your SARK UCS/MVP platform can run in one of two modes; either as a discrete network server as part of an existing network set-up or as a full server/gateway. All models, irrespective of size, are delivered with twin ethernet circuitry and RJ45 sockets to the rear of the enclosure. These sockets are marked “WLAN” and “LAN”. The WLAN socket connects to a cable or ADSL router while the LAN socket connects to a Hub/Switch. Unless you specify otherwise, your system will be delivered pre-configured to run in Server/Gateway mode.

Server-Only

In server-only mode, SARK UCS/MVP is attached to an existing network and provides PBX, E-Mail, anti-SPAM, and secure file and print services to the network. Perimiter protection, internet sharing, cacheing, port forwarding and other services will be provided from an exisiting firewall/perimeter protection device or server. To run in this mode, the RJ45 socket marked LAN, should be connected to an available socket on your network LAN hub/switch using a standard RJ45 Cat5 cable. The RJ45 socket marked WLAN should not be connected.

Server & Gateway

In server & gateway mode SARK UCS/MVP provides full perimeter protection (firewalling) to the network and manages all interactions to and from the Internet, as well as all of the services mentioned in the previous section. To run in this mode you should connect the WLAN socket to your Internet modem (either cable or ADSL). You should connect your LAN socket to an available socket on your network LAN hub/switch using a standard RJ45 Cat5 cable.

Routers

Server-Only

In Server-0nly mode there are no particular or special requirements for your router except that it should be set-up to deliver (forward) IAX (4569), SIP Control (5060) and RTP (10000-20000) UDP packets to the SARK UCS/MVP . Routers vary widely in their set-up requirements and you may have to refer to the documentation for the particular unit you intend to use in order to correctly set it up to forward the correct packets to SARK UCS/MVP .

Server & Gateway

In server & gateway mode SARK UCS/MVP you can run your router either in bridged or no-NAT mode. In Bridged mode you will need a single static IP Address whereas in no-NAT mode, you will need at least two static IP Addresses; one for the router and one for the SARK UCS/MVP .

Equipment Deployment

Unpacking

Your SARK UCS/MVP platform and ancillary components are carefully packed to your order at the factory. Enclosed with your shipment is a bill-of-material detailing each component in the shipment. Before doing anything else, check each component against the bill to ensure that all components are present and none have been damaged. Whilst every reasonable care is taken to ensure that the shipment reaches you in the same condition it left the factory, it is an unfortunate fact that occasionally a component may be damaged in transit. Should you find a damaged item then you should immediately contact your Distributor/Reseller to obtain an rma number which will allow you to order a replacement.

Equipment Placement

Before beginning the installation proper, it is good idea to give some thought as to where you are going to site the system components. In particular, the server itself, the ATA’s (If any), the hub/switch and the IP telephones.

Generally speaking, the server should be sited in a well ventilated area away from high-traffic areas in the workspace and ideally, above the floor. You should avoid stacking any other items on top of, or around, the casing to avoid overheating. Should the unit overheat as a result of restriction of the vents then this will automatically invalidate your warranty.

The server may be sited up to 100m (328 feet) from the hub/switch when using CAT5 or CAT5e UTP cabling, or 10m (33 feet) for stranded patch cable. When operating in Server/Gateway mode the server should be no more than 5m (16 feet) from the modem (cable or DSL).

The ATA’s can be wall or desk/shelf mounted but they shouldn’t be stacked on top of one another. They have brackets incorporated into the moulding on the rear of the casing specifically for hanging on twin wall-screw fixings.

The ATA’s may be sighted up to a maximum of 100m (328 feet) from the hub/switch when using CAT5 or CAT5e UTP cabling, or 10m (33 feet) for stranded patch cable. They may be up to 10m (33 feet) from any attached analog telephony equipment or carrier termination points (i.e the telephone company terminators).

IP telephones and computer teminals (nodes)can be sited up to 100m from the hub/switch when using CAT5 or CAT5e UTP cabling, or 10m for stranded patch-cable.

The hub/switch should have enough ports to handle all of your IP connected equipment plus room for growth. It should be sited away from high-traffic areas in the workspace and it should have sufficient front clearence to accomodate the RJ45 connectors from the UTP cables. You should also ensure that there is adequate access to enable easy addition/removal and re-routing of cables from time to time.

UTP cables should be uniquely identified and marked at both ends in order to facilitate easy traceing from device to switch.

Power Up

Once you have decided upon a satisfactory location, install the hub/switch. Everything else will connect to this device so it’s the best place to start. If your workplace is already cabled for a computer network you may wish to assess whether you have sufficient access points to handle an integrated computer/phone network. This may necessitate new cable runs and/or a hub/swith upgrade and it is best to do these now before any further equipment is positioned.

Next, install the SARK server platform. Attach the LAN socket on the rear of the SARK UCS/MVP enclosure to your hub/switch using a Cat5e (RJ45) UTP or patch cable (depending upon distance). Attach the WAN Socket to your broadband router.

Power up the Hub/switch, and then the SARK UCS/MVP . The server will take about 3 minutes to boot and run through its start-up checks. You should now call the technical support number which is printed on your delivery note. Selintra technical support staff will enable your SARK UCS/MVP and perform a final series of checks before bringing it into service. Your SARK UCS/MVP is now ready to be tailored to your requirements. Depending upon the support subscription you have with Selintra this will either be carried out locally by your reseller or remotely by Selintra Limited Managed Services (SLMS).